Legal

Service Delivery Policy

Last updated: July 21, 2026. Tencore Digital does not ship physical products. This policy describes how digital services are delivered.

1. Digital delivery only

There is no shipping, courier, or physical delivery. Work is provided online through account access, shared documentation, video calls, and email.

2. Typical timeline

After payment and required access are received, starter builds often begin within a few business days. Exact timing depends on scope, your response speed, and third-party account approvals. Your proposal may list a target kickoff and delivery window.

3. What you receive

Depending on your package, delivery may include configured GoHighLevel workflows, pipelines, forms, calendars, messaging sequences, training notes, and a short walkthrough. Monthly retainers include ongoing monitoring and agreed optimization work during the billing period.

4. Client responsibilities

Delays can occur if login access, brand assets, phone numbers, or approvals are missing. Timelines restart when blockers are cleared.

5. Completion

A setup package is considered delivered when the scoped items are live in your account (or a shared environment) and we have notified you. Request changes outside the original scope may be quoted separately.

6. Questions

Delivery questions: info@tencoredigital.com or Contact Us.